Shit customer service. The new menu is rubbish you cant see what channel your on and I think you are pressing more buttons than before just to find out if one of the sky channels download a program in UHD is hard work Receive mail from us on behalf of our trusted partners or sponsors? TechRadar is part of Future plc, an international media group and leading digital publisher. There are unplanned recordings in my Planner, I've got failed or part recordings, or my recordings are incomplete, I've got blank recording tiles or my programmes aren't stacking correctly, The picture pixelates when I watch recordings, I can't record, can't delete recordings, recordings are disappearing or have another problem. In the meantime, it looks like Sky will focus on a hybrid approach of satellite and IP network based content delivery. It is completely connected – each Sky Q box you add to the system speaks to the others. © Future Publishing Limited Quay House, The Ambury, Sky's TV subscription service, Sky Q, launched back in 2016. And for those who feel the need to mention ..interference from other wifi, thick walls etc,, please don’t bother , I live in a remote location with no houses around me for miles, I worked all my career in communication industry and have a top class wifi installation which works perfectly on everything except this crap from Sky which I only have because I live remotely. If you're paying for both services, it's well worth combining them in this way as a result. With Sky Q, Sky has created a TV platform and ecosystem that truly fits seamlessly with a modern home. I then connected this to the output of the Sky Q mini AV and have tried connecting to the DVD recorder via the S-Video 3 phono sockets and using a SCART adaptor to connect using that. Sky Q supports overhead Dolby Atmos audio in many of its Sky Cinema movies, to get you closer to the "cinema in your home" experience. The boxes both measure 232 x 155 x 34mm, which is a considerable reduction in footprint compared to the older Sky HD box (398 x 283 x 81mm for reference). Do you need Sky broadband for Sky Q? Your existing Spotify account will work fine, or you can sign up for a free one, which now gives you access to a limited number of playlists you populate yourself. Sky Q Multiscreen could be part of an introductory deal running for a limited time, so keep checking for offers on this, as well as set-up fee, box price or combo with other Sky services. Wednesday, July 8th, 2020 (8:58 am) - Score 11,023. Reply. Sky X won’t be available in the short term. All rights reserved. Sky’s Chief Product Officer, Fraser Stirling, has said that the company is still “working on it” for the UK, but other aspects of the Sky Q platform’s development have simply taken priority. HDR a channel you know you are losing soon? Post 6 of 16. less searching required). The Sky Q premium 2TB box ups the storage, lets you record six things and also watch a seventh. Please deactivate your ad blocker in order to see our subscription offer. Level 1 What's this? No – Sky Q's online services will work with any broadband provider. Deal Bundle. You're up to date Talk to the remote and you can ask for specific movies, or actors, and use commands to navigate the interface. like rearranging deck chairs on the Titanic. I’ve only just got used to the original crap interface and now they’ve changed it without warning or explanation what the hell is going on and now I’m back to square one again as I’ve no idea what I’m doing with the damn thing. A new 'Sports Centre' collates sporting content from all across the Sky service – including third-party providers like YouTube, BT Sport and Red Bull, while Sky Go, the mobile offering, is now slated to get more significant and regular updates for Android and iOS users. Below is a completely free (and often updated) list of all free to air Sky Channels. The feature is designed to give parents peace of mind by locking their Sky Q box in the Kids section, which means little ones can only access television shows and movies Sky Q has deemed suitable for its youngest viewers. I have never experienced a worse wifi performance in any product , even going back more than 10 years. They’ve removed being able to see the Tv whilst navigating recorded programs. The even better news? Maybe they should’ve chosen a show with more than two series. I assume BT TV is still using an evolution of the BT Wholesale TV Connect platform (and Talk Talk also?) The Sky Q box has a blue glowing ring to indicate playback. BA1 1UA. A new Sky Sports Recap feature offers a picture-in-picture view of key highlights from sporting events should you join the broadcast after it has began, letting you catch up on the action without missing on the live game as it happens. Learn how your comment data is processed. You can also access Spotify music streaming through your Sky Q box. Sky's TV subscription service, Sky Q, launched back in 2016. Disney+ is their streaming service. Different thing. I was hoping for an expandable TV guide it’s far too crammed and was the only thing actually needing an update totally disappointed. We have the pricier Sky Q 2TB box, but there is a 1TB box that can still take advantage of the "Fluid Viewing" experience – it just misses out on a few features. It's a nice extra, but not essential to enjoy Sky Q. so I’d guess Sky will be looking to their own IPTV CDN rather than outsource. Note too that Sky Q does support Wi-Fi connections for on demand content, but you're still going to need a satellite dish in order to access them. Discussion Starter . But we'd expect there to be: the quality of the TV content on offer through Sky's magic box, paired with the strong performance and responsiveness of the underlying hardware, makes this one of those rare examples of getting what you pay for, even when you're paying a lot. However, additional Sky Q Mini boxes can be configured to work as Wi-Fi repeater hotspots, but this feature is only available to Sky broadband subscribers. Plus, there’s a new smart button coming that gets you to the episode you want quickly. 3”, or if you’ve just finished, it’ll suggest you start the next episode (a fair few of Sky’s rivals can do this already). The standard Sky Q box has 1TB storage, the ability to record three things at once and watch a fourth, and you can also stream to one tablet; both boxes also act as a Wi-Fi hotspot. According to the Sky website, when completing the recovery procedure on your main Sky Q box you need to “Keep the standby button held down until you see alternating red and amber lights on the front of the box. It's also got an extensive mobile component, not only letting you program recordings on-the-go, but take your recorded shows with you on mobile devices as downloads too. All seasons, episodes, recordings, broadcast schedules and on-demand links are together in one place. Terrible new interface can’t see the program or channel playing whilst looking at recordings and when going to a recording so many drop downs rather than straight to the first one to play in a series. When it comes to content, Sky Q outperforms much of the competition. The promo pic’s funny because they’ve shrunk the left menu sidebar down but there’s a gaping wide chasm of nothing on the far right. Agree total crap keeps freezing and recordings all over the place. But still no Sky Q over broadband. These main boxes are part of a bigger mesh network. There's no difference in size between the two. You are thinking of the Disney channel. Another important extra you can enjoy now is advanced voice control. If you record something on the main Sky Q box downstairs, you can access it upstairs. If you are mid-watching something, you can pause (as long as it has been recorded or is being recorded), then pick up from where you left off anywhere in your home using the iPad app. I don’t know why. If you've got a problem with your recordings, this help guide will help get you back up and running again. What is Sky Q? As an early adopter of Sky Q and its first generation remote control I giddily upgraded my subscription to get the “best” what Sky had to offer. However, if you opt for Sky's Ultimate on Demand package, it will integrate Netflix billing with your Sky bill, while reducing its cost and unlocking Netflix recommendations within the Sky Q interface. HDR for live sport will be available in 2021. Sky Q is the British broadcast premium TV service, offering HDR 4K video playback with a slick modern interface, multi-box multi-room streaming, Dolby Atmos audio and integrated online services like Netflix and YouTube. No new notifications. Is Sky Q wireless, and does it require a dish? The Sky Q box in comparison to the older Sky HD box. It seems to require so many more button presses to access what you want. Find out more. Uncategorized. They don’t want to pay bandwidth costs for Sky over internet? Lots of positive change that makes us love Sky Q only more. Four years in and the service continues to improve, with the web-connected box getting a significant upgrade in summer 2020. 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For example, saying “thrillers with Nicole Kidman” will bring up relevant suggestions of what to watch. much more important in my view. Apple TV and VPN Router £ 12.00 / month and a £ 149.00 sign-up fee. https://www.sky.com/shop/pre-reg/entertainment. There was a problem. Sky (Sky Broadband) has today unveiled a “raft of new features” for their Sky Q TV boxes and service, such as a new expanded view User Interface (UI), simple new show and sports centres, intuitive smart buttons, Disney+ in HDR (for the first time) and improved voice discovery.But still no Sky Q over broadband. For Sky Q boxes, use the instructions below: Find the channel you want to tune in using the table below; Go to your TV Guide using your remote; Using the menu on the left, select “Settings” In the settings menu, choose “Manual Tuning” Insert your PIN if prompted; Select “Add a channel” The fields o However, like the Netflix deal, you can integrate it with your Sky Q bill, while new customers can get a few months free trial by signing up with the Sky Q app. Netflix can be accessed on a Sky Q box, but it doesn't come for free – you'll still need to sign in with a paid-for Netflix subscription. Check out our guide to recording on Sky Q. There are two options with Sky Q. The new UI removes the static menu bar, which is instead replaced by a dynamic collapsible menu, letting you see a third more of the stuff you love (i.e. I only have Sky Q HD because I like the features of the box. The interface has been reworked to give more space over to content descriptions and related shows, making it easier to find the types of things you'd like to see more of. Additional Sky Q Mini boxes, which you can put around your home for Sky TV in other rooms, are to a degree wireless though – though the main box needs to be hooked up to a dish, Sky Q Mini boxes connect over Wi-Fi for multiroom viewing. While Sky is trialling broadband-only TV subscription services, right now Sky Q still requires that a user have dish installed. Check out. . Is Spotify free on Sky Q? Sky (Sky Broadband) has today unveiled a “raft of new features” for their Sky Q TV boxes and service, such as a new expanded view User Interface (UI), simple new show and sports centres, intuitive smart buttons, Disney+ in HDR (for the first time) and improved voice discovery. Fast forward 4 years later and I’m still fiddling with a touch remote and envy my old Sky+ remote control’s dedicated “TV guide” button. Thank you for signing up to TechRadar. And you can stream to two tablets. Sky Q also has a Kids Safe Mode. They could offer Sky over internet for Sky broadband users only and then use multicast. As you might expect from such quality performance and content, there’s a premium price tag attached. The premium platform has grown with a range of new technologies, including 4K video … Sky Q may be more expensive than some other streamed video services, but its technology is simply ahead of the rest. Sky Q lets you record all your favourite shows to watch whenever you want. Disney channel is being removed from live tv but added into Disney+ instead. Sound for your movies has improved too. As usual not a word to their customers, they just dump it on you like it or not. The smart button will switch between Continue, Delete, Watch from the Start, or Play the next episode – all based on what you watched last. Sky Q will now enabled users to ask for themes and genres, alongside actors. If Sky could provide settings to allow you to choose the features you like, rather than just put changes out there, it would be so much better. Most of their exclusive channels are rubbish and I tend to watch what would be free if only Freeview came up with a decent box. It works seamlessly, and is a wonderful way to browse all your viewing choices in one place. Now TV Box VPN Router £ 12.00 / month and a £ 99.99 sign-up fee. Much more long winded. Anyway Sky Z is probably around the corner, expect less functionality and higher monthly payments. They have the IPTV channels on Now TV and Sky Go so must be other limitations they are trying to figure out. By flinging live and recorded content around rooms and across your mobile devices – while integrating online services like Netflix and Spotify – Sky Q is close to being the perfect home entertainment platform. UPDATE: It's been a busy spell recently for Sky Q -- Sky Q boxes with HDR support are now getting the update, while the interface has been given an overhaul in the biggest shake up the service has seen since launch. The new interface is dreadful!When watching a series it says continue and doesn’t take you to the next episode in line recorded but takes you to an episode way in advance and every programme and episode is now harder to find! I agree, hate the fact I can’t watch tv whilst browsing the recordings menu, you can listen to it but not watch – which is even more annoying. We’ve mentioned some of these improvements before in prior leaks, such as the enhanced voice search, but at the time we didn’t know everything that would be changing. HDR is only available if you have the latest Sky Q box and if you don’t you have to pay £50 for the privilege, on top of that you then need to ensure your HDR TV is capable of HLG before you can watch HDR content through Sky and most TVs before 2017 won’t support it. The SCART connector produces a completely messed up picture and poor/humming sound - but it is the Sky Q output. New features are great if the product actually works properly on the basics. This is a bit Your email address will not be published. The following changes are expected to roll-out to Sky Q TV customers over the “next few weeks.” Over the coming months Sky will also be adding more Sky Nature shows, Sky originals and Sky Cinema movies in time for Christmas. If you already have HDR TV without HLG and have Apple TV or Shield TV 2019 then use these to watch Disney+ or Netflix in HDR. Ahhh simpler times. Naturally though, you'll have to pay for the privilege. For example, saying “football” into the voice remote will take you to a page that brings together live and on demand football content from all channels and apps including; Sky Sports, Sky Sports App, BT Sport, terrestrial channels, YouTube and Spotify. You’ll soon be able to ask for entertainment themes too, such as “new shows“, “Halloween” or “Christmas” etc. Visit our corporate site. You also need the higher-end box to watch 4K content. Sky are describing this as the “biggest change to the award-winning box since launch,” although it’s much more of an evolution than a revolution. I’m so not against change, but I fail to understand why on earth they have changed a system which, in my opinion, was good, clear and easy to use to this! McSt. Each TV show will now have a go-to destination for every available episode. Digiboxes. Has some flaws, such as the lack of a true, simple “back” button, but it is the best live+catchup TV implementation in the UK. Sign up to get breaking news, reviews, opinion, analysis and more, plus the hottest tech deals! Sky’s new update promise filled me with hope. Where to buy PS5: the latest stock updates from Walmart and more, Where to buy Xbox Series X: Very stock flashing in and out, The best Black Friday deals 2020: All the best early sales, 7 new TV shows and movies on Netflix, Disney Plus, Hulu and more this weekend, How Huawei and AppGallery can help your app succeed in China, iPhone 13 release date, news, leaks and what we want to see, Want a no-contract streaming option? I doubt they will do that as that could still potentially cut off a lot of the people who are in apartment blocks and say stuck on Hyperoptic or another small ISP or KCOM Apartment owners for example seems pointless to cut off that revenue for the cost of bandwith. Please refresh the page and try again. If you've got a problem with your recordings, this help guide will help get you back up and running again. It is powered by a new Sky Hub that offers dual-band wireless 5GHz technology (Sky may have to upgrade your router if you sign up for Sky Q). The premium platform has grown with a range of new technologies, including 4K video and HDR, Dolby Atmos audio, support for voice control, integration with Netflix and Spotify, and extensive viewing options across smartphones and tablets for watching content while you’re on the move. 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An option to keep preferred settings Would have been good and no notice before it happened just turn on and get presented with this nightmare. England and Wales company registration number 2008885. Their testing team have got to be rubbish. As well as the long-awaited introduction of HDR video content, the service gets a Disney Plus app in HDR, with Netflix's HDR upgrade to follow soon. No – you'll need to continue to pay a £9.99 fee to access Spotify Premium on Sky Q, the only tier that is supported in the Sky Q app. 4,179 Views. Sky Q for Europe, UHD, 4k service abroad…!! They should be embarrassed about releasing such a piece of rubbish and focus on fixing it that rather than new features which are of marginal benefit compared with basic features such as getting an updated TV guide. BT TV’s implementation of NowTV is a great example of implementing their service as a true IPTV solution (including channel recording). Sky previously also introduced the Ultimate On Demand subscription package. So, if you’re halfway through an episode of Gangs of London, it’ll say “continue ep. What you get with Sky Q is a consistent, unified experience, no matter which device you're on, be it living room TV, tablet, second room Sky Q Mini box, or your phone. Similar to the above, except including all the latest games, news, documentaries, fixtures, podcasts and tables. Sky Q from April 2016 (v1 2TB 'Q Silver' & 1 Mini, both over ethernet), BT Ultrafast FTTP (150Mbs), BT Smart Hub 2, Amazon Fire HD 8, Wileyfox Swift (Android 7.1.2 Nougat), LG 49UJ701V with Yamaha RX-V375, Toshiba 32L6353, Samsung UE22F5400 Report Post. But nowadays Sky expect me to press 4 buttons to get to the TV guide. I think it’s a step backwards Disappointed. It defaults to the first program in a series if you choose Watch Now. Sky Go and NOW TV are somewhat limited platforms, while taking masses of channels (via Satellite) and making them, as well as the rest of the content experience / features, available via Sky Q over broadband is a much bigger project. It allows you to combine your Netflix bill with your Sky one, and enjoy a Sky Q interface that integrates top Netflix shows alongside your Sky Q favourites and recordings. Will a second line increase broadband reliability? Best Sellers. Need help using your recordings? You must be the only one who thinks it’s crap. A new-look UI, improved voice search and more intuitive navigation make everything easier to find without having to search around … And we’re not stopping there, the tech team behind Sky Q and Sky Go are working hard on loads of new updates that we’ll be rolling out every few months, so you can expect your Sky TV experience to keep getting better.”. It's hard to think of any real downsides to the subscription service. The delete etc could easily be hit when finished. Sky Q has been available since 2016. Contact us for details or view the system HERE. Does Netflix come with Sky Q? No HDR for customers on the original v1 box unless they stump up £50 for a self install upgraded box. Not happy. I ran software and hardware development teams for a couple of multi-national comms companies and if I had designed this I would have expected to be fired. The technology behind this mesh network is being provided by AirTies. It’s more a matter of focussing on their hybrid platform, and Sky is looking to move more content over to IP including linear and VOD. So, you'll see Stranger Things sitting alongside Game of Thrones, before letting you jump right into the standard Netflix interface. Sky Q is one of the best ways to watch TV right now. Receive news and offers from our other brands? The fantastic Sky Q system is set to get better, so read on to find out what we think makes it special – and why you might consider it over BT TV, Virgin Media, or even a standalone Netflix subscription. As Sky Q creates its own mesh network, there's no additional pressure on your normal Wi-Fi connection. If your Sky Q box is showing a flashing amber light this can mean that a software update is about to take place. If youâre seeing an error message when trying to watch a recording, use our error message lookup tool to find the help you need. Now TV 4K VPN Router £ 12.00 / month and a £ 99.99 sign-up fee. As a 26th year customer I will probably sign up! The Sky Go app is even on PlayStation and Xbox, as well as mobile devices, and it's clear that Sky is confidently catching up with the way we're all consuming movies and shows these days, after changing the game itself with the launch of Sky HD a decade ago.